BART Explains Cellphone Shutoff
Passenger Alert: Protests may disrupt BART service Mon., Aug. 22. Please be advised that protesters may attempt to disrupt BART service during the afternoon commute in downtown San Francisco BART stations.
As always, BART’s primary mission is to ensure your safety and keep trains on-time. BART may need to close some stations temporarily or make other service adjustments on short notice.
Know your alternative transportation plans. Take some time now to plan your transportation options. Visit www.511.org for more information about alternative commute options.
BART will use its website, mobile website, text alerts, email alerts and Customer Services phone line to update you on any changes we may make to BART service. You should also consider www.511.org and the web, mobile, email and sms services provided there.
Regional travel information: www.511.org or dial 511. BART website news/advisories: www.bart.gov. BART mobile website news/advisories: m.bart.gov. BART email and SMS advisories: www.bart.gov/alerts. BART SMS on demand: Text ‘BART service’ to 878787 or see www.bart.gov/sms for more info. BART Phone Center: 510-465-BART (2278). BART Twitter: @SFBART
For urgent matters on BART dial 911, call (510) 464-7000, use the train intercom or contact a Station Agent. Here are additional useful numbers: BART Police (non-emergency): 510-464-7000; San Francisco Police (emergency) 911 or 415-553-8090.
A letter from BART to our customers
By Bob Franklin, BART Board of Directors President
Sherwood Wakeman, Interim General Manager
BART’s top priority is to ensure the safety of its passengers. Prior to a planned protest on August 11, 2011, BART obtained credible information that led us to conclude that the safety of the BART system would be compromised. Out of an overriding concern for our passengers’ safety, BART made the decision to temporarily interrupt cell phone service on portions of its system.
We are aware that the interruption had the effect of temporarily preventing cellular communications for many BART passengers and their families; and we regret any inconvenience caused by the interruption. We want to take this opportunity to share some of the information that led to this decision.
Imminent Threat of Unlawful and Dangerous Activities on BART Platforms
On July 11, a group gathered at the BART Civic Center Station in San Francisco to protest the fact that, on July 3, a BART Police Officer shot and killed Charles Hill at that station.
During that protest, one person climbed on top of a train and many other individuals blocked train doorways and held train doors open. During the course of the event, which occurred during the peak of rush hour, individuals used BART trains to move between stations, and caused the shutdown or partial shutdown of other stations.
These actions violated the law by creating a serious threat to the safe operation of the BART system, disrupting the service of 96 BART trains (approximately two-thirds of the trains operating during the rush hour), causing the closing of stations, and putting at risk the safety of thousands of passengers and BART employees.
(more…)