Archive for the ‘BART’ Category

Google.org funds 20,000 free BART rides for youth field trips

Wednesday, October 27th, 2021

The Packard Foundation has also donated $40,000 and the Golden State Warriors $5,000 to fund free BART rides for field trips

In partnership with the local non-profit, The Youth Transportation Organization (“Yoots”), BART is working to launch a special Free BART Rides for School Field Trips program that will provide local students, teachers, and chaperones the opportunity to take transit to BARTable field trip destinations. Google.org has stepped up to support this program by providing $100,000 that will giv 20,000 students access to these field trips.

“We can’t thank Google.org enough for supporting transit trips for youth in the Bay Area during this critical time in pandemic recovery,” said BART Board member Lateefah Simon. “Many of our youth are coming out of a long period of isolation from the pandemic. Offering an opportunity to schools and parents to cover the cost of field trip rides will provide new educational experiences as many venues are reopening for field trips later this year.”
“We’re incredibly proud to work with Yoots and BART to help provide more in-person learning opportunities for students,” shared Rebecca Prozan, Google’s West Coast Government Affairs Lead. “Increasing access to education and experiences, like these BARTable field trip destinations, is especially important for youth in the Bay Area after a year of distance learning.”

“Over half of students in the Bay Area have had extremely limited access to external education opportunities. Yoots is thrilled to partner with Google and BART who together can help us make a massive, sustainable and lasting impact on our youth,” said BART Partner and Yoots Founder and CEO, Craig Flax.

Free Field Trip Eligibility 

BART and Yoots will work with Title 1 schools—schools in which children from low-income families make up at least 40 percent of enrollment—directly to arrange trips. However, BART and Yoots will also provide on a first-come, first-served basis, trips for enrolled students of elementary, middle, and high schools located in Alameda, Contra Costa, San Francisco, Santa Clara, and San Mateo counties on school-sponsored field trips for educational purposes. Students must be chaperoned by adults at a ratio of at least 1 adult per 15 students, and all must enter, travel, and exit stations as a group — no exceptions.

In addition to the Google.org donation, The Packard Foundation has donated $40,000 and the Golden State Warriors $5,000 to fund free BART rides for field trips that will further expand the program.

BART is launching a pilot program with a small number of schools this fall with the hopes of expanding the program in 2022.

BART Seeking Additional Donors 

Other organizations, companies and foundations who are interested in supporting BART and Yoots in sustaining free educational field trip opportunities to local youth should contact Jill Buschini, Field Trip Program Manager in BART Marketing at jbuschi@bart.gov and Craig Flax, Yoots Founder and CEO at craig@yoots.org.

BART to offer special extended service for Halloween

Tuesday, October 26th, 2021

Source: BART

In anticipation of what is likely to be a high-ridership weekend BART will be offering special hourly late-night service on Sunday, October 31, 2021, beyond 9 pm.

Late night service will be a huge benefit for those who will be celebrating Halloween or attending the final day of the Outside Lands concert in San Francisco.

Details of special hourly service after 9pm on Sunday October 31

We will operate one transbay 10 car train an hour which will be timed to meet up with two other trains across the system to serve 48 out of our 50 stations. Trains will not serve the airport stations (OAK and SFO) but will stop at all other stations.

Extended service details:

  • Only the Yellow line (Millbrae to Antioch) will run transbay. Riders heading from San Francisco towards Richmond, Berryessa, and Dublin will need to transfer. The train will not serve SFO.
  • Southbound Yellow line (Antioch to Millbrae) trains will run to Millbrae, stopping at all stations except SFO.
  • The Blue line will operate from Bay Fair to Dublin only (If travelling from San Francisco, Dublin-bound riders need to transfer at 12th Street to a Berryessa (Orange line) bound train and then transfer to a Dublin (Blue line) train at Bay Fair to complete their trip. These transfers will be timed meets to reduce travel time.
  • The Orange line (Richmond to Berryessa) will also run hourly to coincide with the other trains. Riders coming from San Francisco who need to transfer to a Richmond-bound train will do so at MacArthur; riders who need to transfer to a Berryessa-bound train (or Dublin) will do so at 12th Street. These transfers will be timed meets to reduce travel time. BART to OAK service will not be operating after regular BART hours.

Please note, this service will be operated using train operators taking voluntary overtime shifts and therefore it is subject to availability. BART will also ask for volunteer shifts to add event trains to the schedule to have even more service after 9pm. These trains could be brought in as large crowds for Outside Lands arrive at Civic Center Station after 9pm. But these extra trains will be subject to available train operators.

BART is in the process of adding these trips to the BART Trip Planner. We will make the special schedule available to third party apps, but we can’t guarantee third party apps will upload the special service schedule. All added trips will show up in Real Time Departures on bart.gov and the official BART app.

Background on midnight service and why we currently close at 9pm on Sundays

BART has been offering service until midnight Monday through Saturday since August 2, but those extended hours have not been in place on Sundays. BART has already committed to bringing midnight service back to Sundays permanently in February 2022.

BART service has been operating only until 9pm on Sundays throughout the pandemic. BART has used the earlier closing time on Sundays to advance critical rebuilding projects including the replacement of traction power cables in the heart of downtown San Francisco to ensure trains have a reliable source of electricity.

More Halloween Fun

Check out our BART themed pumpkin carving stencils.

On Thursday, October 28, 2021, the BART Police Department will be hosting its annual Trunk or Treat Halloween event at the North Berkeley BART Station parking lot between 4-7 p.m. Children can trick or treat in a safe environment.

Bus driver helps Antioch police arrest man at BART station for earlier armed robbery

Friday, October 8th, 2021

Suspect arrested at Antioch BART station and the gun found on him on Tuesday, Oct. 5, 2021. Photos: APD

Victim says driver helped him “get away safely”

By Antioch Police Department

Another great job by APD officers with help from BART PD and as always, great witnesses that help us in these cases that we are able to tell you about!

Tuesday night, Oct. 5, 2021, around 6:15 pm, our dispatch received a call from employees at Big Lots on Somersville Road after a man ran in asking them to call the police as he’d just been robbed at gun point on a bus. Our officers arrived and learned the man had been on the bus and a subject possibly armed with a handgun took his phone. He was able to flee from the bus and believed the bus driver helped him get away safely by closing the door keeping the armed suspect from following him. Initially, we weren’t able to confirm the story or that anyone on the bus witnessed this.

Just over an hour later, this same bus driver then called police to report that the subject from the earlier robbery was still on the bus and was possibly armed. She was now at the BART station, hiding, and unsure if he was on the bus or in the BART station. Several officers from APD and BART responded and located a subject matching the description both the bus driver and earlier robbery victim had given and were able to safely identify him.

As you can see from the pictures, this person was found in possession of a very real looking BB gun. Further investigation also located the victim’s stolen phone which was returned to him.

This was yet another example how great teamwork between both agencies involved, and our witnesses led to a peaceful and successful conclusion to this case. These two people kept calm under very scary and stressful circumstances and were able to help us make this arrest. While it is unfortunate the incident happened, we are grateful no one was injured and happier still to have a dangerous criminal off the street!

BART offers 50% off all Clipper fares all September

Wednesday, September 1st, 2021

Discount will apply to all fares on Clipper and will be stackable with Youth, Senior, RTC, Clipper Start and Gator Pass Clipper discounts.

BART will offer a special promotion of 50% off all fares on Clipper for the entire month of September 2021.

The discount will apply to all fares on Clipper and will be stackable with other Clipper discounts. That means 50% off will be given on top of already discounted Clipper cards such as Youth, Senior, RTC, Clipper Start, and the Gator Pass.

The reduced fare will be automatically deducted when using Clipper at the fare gates. Our online Trip Planner and Fare Calculator have been updated to show discounted fares during the month of September. While BART will share discounted fares with other apps and websites , we can’t guarantee that non-BART sources will display them.

Printed fare charts at vending machines in each station will not be changed for the month of September but a large decal will be posted noting there is 50% off the published fares.

BART is extending the discount to welcome riders back to the system and to thank those who have continued to ride throughout the pandemic. BART’s ridership continues to grow each week. Current weekday ridership is at 100,000 trips, representing 25% of pre-COVID weekday ridership. Weekends are recovering at a faster rate. Weekend ridership is at 45K-65K trips, representing 40% of pre-COVID weekend ridership.

As of September 1, the various transit agencies that connect with BART will have new schedules in place that offer improved connections between systems. Many agencies are also offering discounts and other special promotions during the month of September.

Visit www.AllAboardBayArea.com for details on how all 27 Bay Area agencies are collaborating to deliver services that will restart our region and get people where they need to go.

Get Clipper

The discount is only available when using Clipper. It is not available on magstripe paper tickets. 98.6% of our riders use Clipper cards. There is a one-time $3 fee to purchase a new Clipper card from a BART station vending machine. Clipper is currently offering free Clipper cards when setting up a new Clipper card using the new Clipper app. The card is also free if you  order it online and set up automatic reloading.

Clipper Discount Cards

BART’s 50% off in September promotion is stackable with other Clipper discounts available for youth, seniors, riders with disabilities, and low-income adult riders. Proof of eligibility is required for discount Clipper cards and therefore are not available at station vending machines.

Youth, senior, and START cards are all free and BART does not charge for RTC cards when obtained at our customer service window at the Lake Merritt Station.

BART schedule change begins Monday, March 22, agents added to Antioch station 

Thursday, March 18th, 2021

Few changes but paves the way for potential increases in service

BART will make some minor adjustments to its schedule effective March 22, 2021. While service hours will remain unchanged for now, BART staff will closely monitor ridership and demand as the region begins to reopen.

The new schedule starting on March 22nd is now available on our Trip Planner and on the BART (Official) App. PDF’s of the current and new schedule timetables can also be found here.

Preparing to add more service as riders return

Weekday riders will have the same frequency they experience now but the new schedule allows us to add 26 additional trips to enhance 15-minute commute periods when and where ridership data reflects more riders are returning. BART’s 15 Step Plan to Welcome Riders Back calls for matching service levels with demand. BART will add these new trips when train car loading data shows there are consistently more than 30 people per car on a train. Current ridership has not yet surpassed a post COVID high of 55K weekday riders.

Saturday service will match Sunday service

Starting Saturday, March 27, Saturday and Sunday will have identical schedules.  Saturday service will run as three route service (Yellow, Orange, and Blue), which means some riders may have to transfer to finish their trip like they do on Sundays.

Station Agents added to Antioch Station

For the first time since its grand opening in May 2018, the Antioch Station will be staffed with Station Agents. The extension was initially developed as a new concept to provide customer service through supervisors in the nearby control center and call buttons at the station. As part of the General Manager’s Listening Tour in 2019, BART General Manager Bob Powers rode the first trains of the morning with Antioch customers. Part of the feedback he received was that riders felt they were on their own at the station and they wanted to see more BART staff onsite. Adding Station Agents will help make a more seamless riding experience and will better integrate the BART to Antioch extension into the core part of the system, highlighting Station Agent interaction as being an integral part of the BART experience.

Improved service for Millbrae riders

BART trains will arrive and depart at Millbrae Station from Platform 3, the one closest to Caltrain at the station. This significant improvement will allow riders at Millbrae to cross the same platform to transfer instead of the previous walk up and through the concourse. BART and Caltrain transfer times and wayfinding at the station will also receive improvements.

One seat ride to SFO for weekday Richmond riders

Trains from Richmond will now have a one-seat ride to SFO (via Millbrae) instead of requiring a transfer at MacArthur on weekday. This change means SFO is effectively the terminal station for both the Yellow and Red Lines on weekdays.

Sunday single tracking days

On Sunday single tracking days, the Dublin/Pleasanton (Blue) line will now terminate at Montgomery, riders will need to transfer to a Yellow line train to finish their trip. Previously the Blue line extended to 24th Street/Mission on single tracking days. On Sundays when there is no single tracking to upgrade the electrical power system in Downtown San Francisco, the Blue line will terminate at Daly City.

BART Ambassadors mark one-year anniversary: “We see a lot of things”

Thursday, February 11th, 2021

Ambassador Sequoia Taylor talks with a customer on a train.

Story by MELISSA JORDAN | Photos by MARIA J. AVILA BART Communications 

The word “ambassador” derives from the Latin ambactus, which dates to the 14th century and means servant or minister.

BART Police’s Transit Ambassadors mark their first anniversary on the job today. They are public servants, ministering to the needs of passengers on BART train – offering free face masks, giving safety tips, helping with directions, connecting those in crisis with services.

And they are making a difference.

“Having additional uniformed personnel has been received very well by our riders and employees,” said Deputy Chief Angela Averiett, who heads the Bureau of Progressive Policing and Community Engagement, a new unit created by Police Chief Ed Alvarez last year. “They are the face of BART out there interacting with the public.”

Since the start of the program, Ambassadors have made more than 12,000 educational contacts, the highest number of any type of contact. They checked in with nearly 10,000 people on platforms and handed out more than 1,000 masks to members of the public who needed one. In only a fraction of contacts, 132, did they need to contact a Police Officer for assistance.

The Ambassadors are part of a larger shift within BART Police to find new approaches using unarmed personnel to respond to people in crisis, such as mental health emergencies, drug overdoses or the unhoused population. With additional crisis intervention specialists yet to be hired, there will be an infusion of 40 additional positions in total, all devoted to train presence.

Ambassadors Brandon Fenwick (foreground) and Sequoia Taylor walk a train car.

“With just that one piece of the Ambassadors, that alone is a huge accomplishment,” Averiett said. “I can’t wait to see the impact in our system when we have all of these positions in place.”

Like a diplomatic corps, the Ambassadors speak a multitude of languages – Spanish, Chinese, Tagalog, Cambodian, Farsi – and they are dedicated to communication, education and presence.

Ambassador Brandon Fenwick’s Spanish language skills proved lifesaving one day when he and his partner persuaded a man who was experiencing a mental health crisis to get out of the trackway at Glen Park Station.

“The Millbrae train was just 1 minute out, and he didn’t speak any English,” Fenwick recalled. “We were able to get him out of the trackway just in time.”

Fenwick was part of the original group of 10 Ambassadors who started their work on Feb. 10, 2020.

Ambassadors Fenwick and Taylor give a mask to customer and ask him to wear it.

Fidel Escario said he wanted to be an Ambassador because the job involves working closely with the public and has an immediate positive impact.

“We help people and answer their questions,” he said. “If they don’t have a mask, we give them one. We see a lot of things.”

The Ambassadors are trained in de-escalation and anti-bias techniques and carry radios to call for backup from a BART Police Officer if needed. Escario recalled one situation on a train when a man was exposing himself and cursing at Ambassadors; they radioed for backup and Officers arrested the man.

Ambassador Sequoia Taylor checks the platform during a stop at Coliseum Station.

Sequoia Taylor joined the ranks of the Ambassadors just last month in January 2021.

“I grew up in Oakland,” said Taylor, who has seen firsthand the issues that can result from disproportionate policing impacts in Black and brown neighborhoods. “You’ve got to treat people with respect. You can convey so much just with how you carry yourself, your demeanor.

Two of the original Ambassadors have moved up into other positions within the BART Police Department, showing the path of upward mobility that can be available for workers starting in the entry-level Ambassador roles.

“We have a lot of good interactions with riders,” Fenwick said. “They’ll say ‘thank you’ or give us a thumbs-up.”

The Ambassador Program won an Innovation in Public Safety Award from the national foundation Transit Center in 2020

BART announces its 50 accomplishments in 2020

Tuesday, January 5th, 2021

At BART, we are firm believers that by thinking strategically, working hard, and engaging community, we can and will achieve remarkable things. With that, we chose to end 2020 with optimism.

Here is a list of 50 BART accomplishments in 2020.

Let’s start with improvements to the rider experience:

We launched some new features:

We took big steps forward on exciting multi-year projects:

We made changes within policing:

  • Hired Ed Alvarez, a 23-year veteran of the BART Police Department, bringing a new vision for safety
  • Created a train team of 12 police officers dedicated to riding trains and walking platforms on nights and weekends
  • Launched the successful and award-winning unarmed Ambassador Pilot and formalized the program
  • Hired 35 officers, bringing vacancies to a new low of 20
  • Established the new Progressive Policing and Community Engagement Bureau within BPD

We advanced police reforms:

  • Began Integrating Communications, Assessment, and Tactics (ICAT) training to give officers the skills to safely defuse critical incidents with people experiencing a mental health crisis
  • Banned the use of the Carotid Control Hold
  • Expanded the officer-worn body camera activation buffer with new audio requirement
  • Held 16 stakeholder outreach meetings to solicit feed-back on new public safety approaches with 1000 survey responses

We focused on infrastructure:

We continued efforts to modernize our stations:

We supported local, small businesses:

  • Hosted 44 outreach and matchmaking events between small businesses and Primes to increase opportunities available to small businesse, helping to continue essential construction projects
  • Awarded a Progressive Design-Build contract for the new BART Headquarters in Oakland with 32% small business participation

We continued our Transit Oriented Development (TOD) efforts:

  • Adopted AB 2923 development principles and released BART’s TOD Work Plan
  • Amended policy to support the production of affordable housing by allowing for a discount of up to 60% from fair market value for land for projects with affordable housing
  • Approved plans for development at West Oakland Station that includes 762 housing units, 30% affordable
  • Selected development team to advance development at El Cerrito Plaza Station
  • Our development partners completed over 600 new homes during the pandemic, and broke ground on 400 new homes, 150,000sf of office, & 164 room hotel

We focused on financial stability:

  • Secured AAA bond rating
  • Advocated for and secured emergency relief funds
  • Secured dedicated funding for our long-term efforts to reduce crowding and increase service:
    • Full Funding Grant Agreement for FTA Capital Investment Grant ($1.169B)
    • California Transit and Intercity Rail Program ($107M)
    • California Solutions for Congested Corridors ($60M)

We invested in our employees:

  • Developed an emergency budget plan to avoid lay-offs
  • Approved new labor contracts more than 6 months early
  • 16 employees from 10 departments completed the Government Alliance on Race and Equity training series and established a Race and Equity Action Plan
  • Increased inventory and distribution of PPE and disinfecting products, deployed free COVID testing and contact tracing

We prioritized COVID-19 response:

  • Was one of the first transit agencies in the U.S. to release a comprehensive pandemic response plan with the launch of the 15-Step Welcome Back Plan
  • Made available free masks at all stations
  • Offered free hand sanitizer stations systemwide
  • Sharing crowding data 
  • Testing disinfecting technologies and upgraded air filters
  • Reprioritized cleaning schedules to ensure all train cars are sprayed with disinfecting mist every 24 hours
  • Coordinated with the region’s transit systems to develop the Healthy Transit Plan, establishing a baseline set of COVID-19 response measures across all systems
  • Accelerated efforts for a contactless experience with 100% Clipper only conversion systemwide
  • Partnered with community organizations, county officials and medical groups to provide free COVID-19 testing in our parking lots and plazas

 

Parking and circulation improvements at Antioch BART Station in January

Saturday, January 2nd, 2021

As we expand parking at Antioch Station, we will be making some modifications to the existing parking lot to increase permit parking. Effective January 11, 2021, Lot B, which is the parking area directly in front of Antioch Station, will be converted to all permit parking. The only exceptions are that the ADA stalls will remain fee parking and the motorcycle stalls will remain free. These modifications require adjustments in signage and pavement markings.

All parking stalls that are to be closed temporarily for construction will be signed at least 72 hours in advance. Please look out for barricades and signage to guide you around the work areas during this time.

Please see the attached map of work areas and the final parking lot configuration. Be advised that the final configuration will require customers parking in the solar panel covered lot (Lot B) to display a BART parking permit, available from Select-a-Spot.com. Fee parkers may park in the adjacent parking lots. Additional fee parking (roughly 850 parking stalls) will also be available Spring 2021.

We apologize for this inconvenience and appreciate your patience during this construction.

During the current COVID-19 pandemic, some BART projects, including Antioch Station Parking Expansion Project, have been designated as essential. For this reason, construction activities on the Antioch Station Parking Expansion Project will continue for the time being. BART and Contractors will ensure that workers comply with all CDC guidelines including the social distancing requirement. BART and Contractors will make adjustments as updates to the current situation are provided.