Sweet Medical Connects With Customers,
By Teresa A. Klein
Treating each and every client with compassion, sensibility and professionalism, Sweet Medical is a full-service specialty medical supply store servicing the public for nearly 20 years. Owned by Sandra Gama who began working as an administrative assistant under previous owner Marsha Green in 1995, Sweet Medical has recently moved into its new, expanded location at 4615 Golf Course Avenue at the corner of Lone Tree Way and Golf Course.
The new store carries rental equipment, medical supplies, treatment rooms, and a Women’s Boutique. Supplies include: compression garments and pumps; professional sport supports; burn garments; CPM’s (continuous passive motion); breast care products; mobility; bath safety products; and cane and wheelchair accessories. The Women’s Boutique features Amoena, a leading brand of silicone breast forms and specialty designed post-mastectomy lingerie, swimwear and loungewear. In addition, the boutique includes accessories such as jewelry, purses, hats, scarves, head wraps, and books.
“What sets Sweet Medical apart is my years’ experience,” says Gama. “Even as owner I am still hands-on every day. I greet people at the door, do fittings and am aware of every situation in the company.”
Both Sandra and her sister Bernice are certified fitters and have taken many courses to stay on top of the latest product offerings. Sandra’s specialty is compression garments with a secondary emphasis in breast care, while her sister’s specialty is breast care with secondary in compression
garments.
All other Sweet Medical employees are trained as well so they can provide the best service to its patients, from fitting specialized medical garments and breast care products, to delivering and installing specialized equipment, says Gama.
“All our fitters are certified as well as sensitive to the needs of all patients,” Gama proudly states. “No matter the need … Sweet Medical fitters thrive by providing patients with the comfort they deserve and can always count on.”
Gama says that many suppliers in the field don’t train their patients as to the whys and hows of the garments or equipment, but Sweet Medical pride’s itself on doing just that: educating the patient. She says she always challenges herself and her staff to make the experience better for the patient because sometimes the patient has no idea why a doctor has recommended
a certain item.
“I can’t put the same garment on a patient with lymphederma as a diabetic, which is why we don’t sell anything without a fitting,” says Gama. She adds that Sweet Medical guarantees all fittings.
To help educate Antioch residents even more about their health, Sweet Medical holds monthly informational session from 6-8 p.m. on the third Monday of the month; October 17th will focus on breast cancer awareness. Gama holds these sessions, inviting other local businesses to come and share their knowledge and a wide variety of health topics with the public. This is held free of charge and includes food, and drinks, and sometimes raffles.
“It’s a way to get to know each other as a community,” she says. “I don’t believe we’re competitors; we all provide a service just in different ways. It’s good for the community to do this.”
Sweet Medical is open M-F, 8 a.m.-5 p.m.; Sat. 10 a.m.-2 p.m. For more information call 925-779-0207 or go to www.sweetmedicalinc.com.
