Founded and owned by Jamaican immigrant Nikki Lopez

Caring Haven, headquartered in Antioch, has proudly been recognized as the Best Senior Care Agency in the Bay Area by Best of Best Review. This accolade reflects the agency’s unwavering dedication to providing dignified care for seniors and veterans.

Founded last October by CEO and Chief Care Officer Nicola “Nikki” K. Lopez, MBA, an inspiring immigrant from Jamaica, Caring Haven is built on the foundation of family love and care. Nikki’s personal values shape the company’s mission: “We ensure every client is seen, heard, and empowered, just as we care for our own family. Each loved one we serve is treated with the same affection and dignity our CEO gives to her grandma.”

The company slogan is “Elevating Life, Embracing Care” and their service areas include Antioch, Discovery Bay, Brentwood, Oakley, Pittsburg, Tracy, Concord, Martinez, Pleasant Hill, Walnut Creek including Rossmoor, Benicia, Vallejo, Rio Vista and surrounding areas.

According to the awards organization, “At Best of Best Review, we take great pride in recognizing the outstanding companies that stand out in their fields, and this year, Caring Haven LLC has earned a distinguished place as the ‘Best Senior Care Agency in the Bay Area’. This accolade reflects the unparalleled dedication, compassion, and expertise that Caring Haven brings to home care services.

Nicola’s journey, as an immigrant navigating corporate America, has shaped her passion for providing top-tier, empathetic care. This dedication is evident in the way Caring Haven embraces diversity, equity, and inclusion, placing people over profit.

A Testament to Excellence

Caring Haven’s commitment to excellence is evident in the glowing testimonials from clients and partners. Latrice Roberson from Grace and Glory Hospice notes, ‘Nikki’s smile and calm manner can bring an individual’s anxiety down to where they feel empowered to move forward. Her loyalty and dedication to the health industry speaks volumes and shows her empathy towards others.’

Another satisfied client shares, ‘Caring Haven was an absolute godsend recently when my 100-year-old mother’s full-time caregiver came down with Covid. Nikki Lopez personally filled in, ensuring my mother received the care she needed. Her compassion and dedication are unmatched.’

Rigorous Selection Process

Caring Haven’s recognition as the “Best Senior Care Agency in the Bay Area” was not earned lightly. Hundreds of agencies were evaluated based on several criteria, including:

• Client Satisfaction: Testimonials and reviews highlighted the exceptional care and dedication of the caregivers.
• Expertise and Knowledge: Demonstrated through comprehensive and personalized care plans.
• Authenticity and Trustworthiness: Evident in the agency’s transparent and heartfelt communication with clients.
• Performance Metrics: High client retention rates and positive health outcomes.
• Competitive Differentiation: Unique DEI-led approach and unwavering focus on community and compassion.

Personalized and Compassionate Care

The care provided by Caring Haven is not just about meeting physical needs but also nurturing the emotional and psychological well-being of clients. For instance, one client recalls how Nikki from Caring Haven quickly responded to an urgent request for a caregiver, connecting deeply with the family and ensuring the service started promptly. This personalized attention and genuine compassion are what make Caring Haven stand out.

A Legacy of Dedication

Caring Haven’s mission is clear: to make every client feel seen, heard, and empowered. The team’s dedication to building meaningful relationships and creating a nurturing environment is reflected in every aspect of their service. From companionship and assistance with daily activities to respite care, Caring Haven ensures that clients receive comprehensive support tailored to their individual needs.

Pros of Choosing Caring Haven LLC:

• Compassionate and personalized care
• Quick response time and professional service
• Highly skilled and empathetic caregivers
• DEI-led approach prioritizing people over profit
• High client satisfaction and retention rates”

About the award, Lopez said, “People are literally trusting me with their lives and others are trusting me with those who matter most to them. It’s humbling, and not a task I take lightly.”

“It was a surprise, I didn’t expect it,” she added.

Lopez’s commitment extends beyond her company. She is an active member of the Antioch and Brentwood Chambers of Commerce and serves on three significant boards in Contra Costa County: the Economic Opportunity Council (EOC), Equal Employment Opportunity Commission (EEOC), and the Aging Council on Aging (ACAOC).

Additionally, Caring Haven hires and trains the best Care Team ensuring all clients receive a consistent level of professional, dignified, and reliable care. 

Caring Haven is credentialed with the Veterans Administration (VA) and Medicaid, and also accepts private pay and various long-term care insurance plans, including workers’ compensation for post-surgery or rehab patients. Their comprehensive services include companionship, personal care, dementia care, and more.

For those seeking quality care for their loved ones, Caring Haven is the trusted choice. Visit their website at www.caringhavenhomecare.com or call 925.331.0590 for more information.

Allen D. Payton contributed to this report.

By City of Antioch

Due to the excessive heat occurring throughout this week, with the temperature forecast of 102 degrees on Wednesday and 105 degrees on Thursday, the City of Antioch is providing cooling centers for your convenience. Residents without home air conditioning or with conditions made worse with extreme heat and poor air quality are encouraged to seek out the cooling centers.

Cooling centers will be held:

Wednesday and Thursday, July 10th and July 11th | 12pm-8pm

Nick Rodriguez Community Center | 213 F Street, Antioch

Antioch Community Center | 4703 Lone Tree Way, Antioch

Let’s do our best to stay cool, Antioch.

By Office of Representative John Garamendi

WASHINGTON, DC—Congressman John Garamendi (CA-08) on Monday, July 8, 2024, released the following statement about his diagnosis of early stage, treatable blood cancer:

“My wife Patti, a leader in the Congressional Families Cancer Prevention Program, ensures I stay vigilant about preventative screenings and care. Freezing abnormal bumps is standard, but a call from my doctor changed everything: “When will you be back in California? You need to come in for a series of tests.” Thus began my journey with early-stage Multiple Myeloma, a form of treatable blood cancer. 

“Today, I started my path to remission with chemo-immunotherapy as an outpatient at Kaiser Oncology in Sacramento. With early detection, excellent doctors, and the love and support of Patti, our entire family, my extraordinary staff, and congressional colleagues, I know I’ll get through this while continuing to serve my constituents and advance American democracy. I’m grateful our President initiated the Cancer Moonshot and that California’s efforts in stem cell research and taxing cigarettes in the 1980s for cancer research have advanced therapies benefiting not only me, but every family dealing with cancer.

“Throughout my treatments, which my doctor expects will last a few months, I will continue working on my long list of projects and goals for my constituents in Contra Costa and Solano counties. However, alongside destroying cancer cells, chemotherapy weakens natural antibodies and the immune system. My doctors have cautioned me to minimize exposure to COVID-19, flu, and other viruses, so I will limit travel to Washington and public events during the treatment process.

“My thoughts and support are with families managing cancer or any health condition, and with the doctors, nurses, and medical personnel who offer comfort and hope. I am confident that the treatments will be effective, allowing me to continue serving impacted families and my constituents in Congress for years to come.”

In a video post on his X (formerly Twitter) feed on Monday, Garamendi read his statement and wrote, “Like 1.9 million Americans each year, I recently received the dreaded call from my doctor informing me that I had cancer. I am thankful to have caught this early, and we are confident that I will soon be in remission.”

The 79-year-old Garamendi represents the northern waterfront and western communities of Contra Costa County including the northern portion of Antioch in the U.S. House of Representatives.

Allen D. Payton contributed to this report.

4 PM “parade and festivities are moving forward as planned”

City will offer options to beat the heat

By Allen Payton

In a post on its Facebook page today, Tuesday, July 2, 2024, the City of Antioch wrote, “We’re excited to celebrate Independence Day with you this year. Despite the expected high temperatures, our July 4th parade and festivities are moving forward as planned.

That’s in spite of the temperature forecast of 104 degrees that day.

The post continued, “Your safety is our priority. City of Antioch Recreation Department will offer additional resources to help you beat the heat:

·Cooling Centers: City Hall and the Nick Rodriguez Community Center will be open as cooling centers during the event. (See related article)

·Misting Stations: Stay refreshed with misting stations located throughout festivity locations.

·Hydration Stations: Free water stations will be available to keep you hydrated throughout the day.”

For more information about the parade, live entertainment, dunk tank, fireworks and more visit Celebrate
America’s 248th Independence Day on July 4th in Antioch.

By City of Antioch

Due to the excessive heat warning, the City of Antioch is providing cooling centers for your convenience. Residents without home air conditioning or with health conditions made worse with extreme heat and poor air quality are encouraged to seek out the cooling centers.

Cooling centers will be held:

Tuesday, July 2nd through Monday, July 8th from 12:00pm-8:00pm at the Nick Rodriguez Community Center in Rivertown, and the Antioch Community Center in Prewett Family Park except for Thursday, July 4th.

On Thursday, July 4th, cooling centers will be held at the Nick Rodriguez Community Center and Antioch Water Park in Prewett Family Park. The Antioch Community Center will be closed.

• Nick Rodriguez Community Center is located at 213 F Street
• Antioch Community Center is at 4703 Lone Tree Way
• Antioch Water Park is at 4701 Lone Tree Way

Let’s do our best to stay cool, Antioch!

Started in owner’s former Antioch home, honored with awards each year

By Allen D. Payton

Having finished commercial aviation and tourism studies at Columbia College and working for an airline at an airport in Peru, Kelly Gonzales immigrated to the United States at age 19.  Then after working in banking and financial services for 20 years, she wanted to pursue her passion and did that by forming Pacific Senior Care Services in 2014 using her skills to help place people into care homes.

Gonzales was particularly inspired by the care her retired Army colonel and veterinarian father needed and received in Lima, Peru after he suffered a stroke. But she couldn’t really help him living over 15 hours away by flight. Instead, Gonzales and her team have been able to fulfill the company’s slogan and mission of “Meeting Elder Needs With Love and Compassion” in Contra Costa County and the Bay Area.

“My father was the main reason I started the business,” she said.

Now her company is celebrating its 10th Anniversary in business. A former Antioch resident, Gonzales started the business in her home then opened the company’s main office in Walnut Creek.

“I thank the Lord for enabling me to fulfill my calling,” she shared. “I never thought in my life I would be doing this. Working with the right people we’ve been able to help many families in the community. It’s been a blessing. I have good people around me, our support staff, and contractors.” She thanked them and “all those who gave us leads through the years.”

“Families who we’ve helped call us later and let us know of others we can provide services to,” Gonzales stated.

The company’s short-term plans include, “opening an office in Sacramento, later this year, Lord willing, and relocate our other office from San Mateo to Redwood Shores to serve families on the peninsula,” she said.

Gonzales’ daughter, who is a Certified Medical Assistant and attended Diablo Valley College, and now in the process of earning her nursing designation, works with her making it a family-operated business.

“We are also forming a homecare agency with partners in the industry,” she continued. They plan to also offer that service in the Sacramento area and San Mateo County.

Gonzales’ and Pacific Senior Care Services were chosen to represent the National Long Term Care Planning Council to create a team in the Bay Area.

“The San Francisco Bay Elder Planning Council was created to help solve critical aging issues and planning for the final years by providing a free central source of information, with senior advisors and professionals within our network,” she shared. “Guiding family members seeking help for their loved ones is the main focus. Another purpose of our planning council is to encourage people to prepare for the future needs for aging services.”

Awards & Honors

Under Gonzales’ leadership Pacific Senior Care Services PSCS) has also been honored with several awards through the year, including being named one of the 2024 Best Full Service Senior Care Providers in California by Global Health & Pharma Magazine, Social Care Awards.

Last year the company was honored in the California Business Awards 2023 as a Leading Provider of Senior Care Services – Northern California by the New World Report and in 2017 and 2022 PSCS was honored for Excellence in Customer Service by City Beat News.

The company has been honored with other awards every year they’ve been in business.

For more information about Pacific Senior Care Services visit their website www.pacificseniorcareservices.net.

Link to – Pacific Senior Care Services LLC (longtermcarelink.net)

www.longtermcarelink.net/listingprofiles/2667-PACIFIC-SENIOR-CARE-SERVICES-LLC-California.htm

Social Care Awards

Best Full Service Senior Care Providers

2024 – California

Pacific Senior Care Services LLC (2024 Winner: Social Care Awards) – GHP News (ghp-news.com)

At Contra Costa Regional Medical Center in Martinez

By Contra Costa Health

Children and adolescents having psychiatric emergencies will have their own standalone 24/7 behavioral health crisis stabilization space in Contra Costa County starting Monday, June 24.

The new Contra Costa Youth Stabilization Unit will serve people ages 6-17 for the first 24 hours of a diagnosed psychiatric emergency when they are considered a danger to themselves or others.

Until now, youth in the county experiencing psychiatric emergencies were treated alongside adults in the Psychiatric Emergency Services (PES) unit at Contra Costa Regional Medical Center. Children and teens will now be able to receive developmentally appropriate emergency psychiatric care in a dedicated space designed for pediatric patients that is separate from the adult PES.

“This is a huge step forward for mental healthcare for youth in our community,” said Contra Costa County Board of Supervisors Chair Federal Glover. “Having a dedicated standalone space for children and adolescents will provide our kids with a more safe, secure and therapeutic environment to help them heal.”

The Youth Stabilization Unit, located at 25 Allen Street next to the Miller Wellness Center, will be able to serve up to eight minors at a time. In 2023, there were 1,072 admissions for pediatric psychiatric patients at the PES unit. The majority of those admitted were adolescents and young teens who presented with depression and suicidal ideation or intent.

Contra Costa Health has contracted with Pacific Clinics to staff the new unit. Care teams will include psychiatrists, registered nurses, licensed vocational nurses, licensed psychiatric technicians, clinicians and crisis intervention specialists. Services will include crisis intervention, mental health assessment, medication assistance, therapy, alcohol and drug screening, case management and peer support.

The program is designed to provide a calming and welcoming environment to support mental wellness. The goal is to stabilize the unit’s patients and connect them with mental health services without requiring inpatient hospitalization, although, when clinically appropriate, inpatient care may still be recommended.

Many children and adolescents suffering mental health crises are either hospitalized or arrested, which can be even further destabilizing. Having a team of mental health professionals available to provide crisis stabilization at the new facility will help divert youth from unnecessary encounters with law enforcement or visits to hospital emergency rooms.

“The new Crisis Stabilization Unit will give youth experiencing a behavioral health crisis compassionate care tailored to their needs,” said Suzanne Tavano, Behavioral Health director for Contra Costa Health. “It is going to be a tremendous resource for our community.”

“Our team’s primary goals are to provide support and safety to these young individuals in a time of crisis,” said Mary Sheppard, regional executive director for Pacific Clinics. “We will be a therapeutic, landing spot for them and aim to instill in them the belief that there is hope beyond this moment.”

Good health starts in the community

By Antonia Ehlers, PR and Media Relations, Kaiser Permanente Northern California

When you think of Kaiser Permanente, you might think of its hospitals and health plan.

What you may not know is Kaiser Permanente is a nonprofit organization committed to improving the health of the communities it serves.

In 2023, Kaiser Permanente invested $1.3 billion dollars in its Northern California communities and $113 million in the Diablo service area to support community health.

A significant part of these investments supported access to quality health care for people in need through Kaiser Permanente’s participation in California’s Medi-Cal program. The investments also supported 98,000 patients who received medical financial assistance to pay for surgeries, prescriptions, and other care at Kaiser Permanente Northern California facilities.

In addition, Kaiser Permanente made significant investments in the education of new health and mental health care professionals, charitable contributions to community partners working to improve conditions for health, and medical research to improve the delivery of health care for all.

Learn more about Kaiser Permanente’s efforts in your Northern California community by going to the Community Health Snapshot and clicking on “Communities We Serve”.